Tracking promotion performance

Find out whether your promotion campaigns are achieving their goals.

You can view information about each of your promotions in the Loyalty module.

View information about a specific promotion

  1. Go to Loyalty > All Promotions.
  2. Use the search bar to find a promotion by name.  Or, if you don't know the name, select either Calendar or List view at the top of the page.

Tip: Use List view to easily search for your promotion using filters such as Frequency, Status, Start date, or End date.

3. Click on any promotion to bring up a quick view of key metrics, including Products Sold, Revenue, and Gross Profit. Click See Details to view additional information and a full list of orders placed with the promotion.

Rank promotions by success factors

  1. Go to Loyalty > All Promotions.
  2. At the top of the page, select List view.
  3. If desired, filter the list results to show only promotions of a certain Frequency, Status, Start date, or End date.
  4. Use the arrows at the top of a column to sort results. For example, you can sort by most to least (or vice versa):
    • Orders placed
    • Products sold
    • Revenue generated
    • Gross profit generated