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Help Center
ChatSO
Breadstack
Getting Started
Admin Options
Dashboard
Products
Orders
Customers
Loyalty
Insights
Inventory
Fulfillment
Media Library
Settings
OMS App
ChatSO
Getting Started
Admin Options
Live Chat
Settings
Analytics
Admin Options (ChatSO)
CanFleet
Getting Started
Users and Settings
Task Management
CanFleet Driver App
Product Updates
Your Portal
Customer Portal
ChatSO
Learn how to make the most of ChatSO for effective, high-value live chats that keep customers coming back.
Getting Started
ChatSO: Admin setup guide
ChatSO: Where can I download the app?
Admin Options
Adding a new website channel in ChatSO
Connecting the ChatSO widget to Shopify
Connecting the ChatSO widget to WordPress
Connecting the ChatSO widget to Squarespace
Connecting the ChatSO widget to Wix
Connecting the ChatSO widget to Webflow
Connecting the ChatSO widget to your website manually
Creating and managing departments in ChatSO
Adding a new user in ChatSO
User roles and permissions in ChatSO
Adjusting a user's role in ChatSO
Adjusting chat operating hours
Adding automations (triggers) in ChatSO
Changing the chat welcome message
Customizing auto responses in ChatSO
Changing the details the ChatSO widget requests from customers
See more
Live Chat
Answering a chat from a customer
Recommending products during a chat
Creating a coupon during a chat
Following up on a missed chat
Sending and receiving attachments in a chat
See more
Settings
Changing your ChatSO user name
Uploading a ChatSO profile picture
Changing your notifications settings in ChatSO
Changing your ChatSO password
Changing your time zone in ChatSO
See more
Analytics
Creating and sharing custom reports in ChatSO
Viewing agents' average chat rating
Admin Options (ChatSO)
Integrating ChatSO with social media